Order Processing and Delivery Schedule:
Once you place an order on our website, our team will immediately begin processing it. To help you plan your purchase, please note the following schedule:
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Order Cutoff Time: 5PM (GMT-08:00) PST
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Order Handling Time: 1-3 Business days (Monday-Friday)
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Transit Time: 5-8 Business days ( Monday-Friday)
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Total delivery time: Estimated delivery time based on customer locations all destinations 6-11 business days
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at sales@ellesy.shop
Please note that returns will need to be sent to the following address: 2448 Syracuse Street, Denver Colorado 80238, United States
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at sales@ellesy.shop
